Details for this torrent 

Delivering Happiness by Tony Hsieh ABEE
Type:
Audio > Audio books
Files:
8
Size:
607.36 MiB (636866658 Bytes)
Spoken language(s):
English
Tag(s):
abee
Uploaded:
2015-02-24 10:12 GMT
By:
The_Abee
Seeders:
3
Leechers:
0

Info Hash:
E3FC58A076B6A4F559073E4AC926E8FD1BFDD8F2




Delivering Happiness by Tony Hsieh ABEE
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http://www.hachettebookgroup.com/_b2c/media/cache/8e/7e/8e7ef53034823cf24c561b64c7d0086c.jpg
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In Delivering Happiness, Tony Hsieh - the hip, iconoclastic, and widely-admired CEO of Zappos, the online shoe retailer - - explains how he created a corporate culture with a commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. He details many of the unique practices at Zappos, such as their philosophy of allocating marketing money into the customer experience, the importance of Zappos's Core Values ("Deliver WOW through Service"), and the reason why Zappos's number one priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Delivering Happiness explains how Zappos employees actually apply the Core Values to improving their lives outside of work, proving that creating happiness and record results go hand-in-hand.



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